FAQs Frequently asked questions

Go to our resellers page: https://swiftec.pt/company/resellers/ and send us a message. Provide us some information about you, your knowledge/experience about chiptuning and your company. We will analyze your request and give you some feedback, as soon as possible.

Swiftec License will be immediately canceled, with no possibility of restoring or refunding in case of violation of License Agreement. For example if any cracking, sharing or cloning attempts are detected.

If you lose your Swiftec dongle, a new license must be bought.

All packages with dongles are shipped from Portugal - a member of European Union, which means that for a receiver who is in an European Union country, no customs duties should be applied. In case the package is delivered outside the European Union, it may be subject for extra customs, VAT and other duties. These fees are the sole responsibility of the Customer. Please consult your country's customs/broker regulations to know more and correct information.